This Installation Policy explains how Stashy, as a digital Chrome extension service, delivers access to our platform and features. Since we provide a digital service rather than physical products, this policy covers service activation, access delivery, and availability.
Digital Service Delivery
Stashy is a digital service delivered entirely through software. There are no physical products to ship or deliver.
Service Components
- Chrome Extension: Downloaded directly from the Chrome Web Store
- Premium Features: Activated instantly upon successful payment
- Cloud Services: Access granted immediately after account setup
- Updates: Delivered automatically through browser extension updates
- Support: Accessible through the extension interface
Instant Delivery Benefits
- No Waiting: Immediate access to all purchased features
- No Shipping Costs: All services delivered digitally at no additional cost
- Global Availability: Accessible from anywhere with internet connection
- Automatic Updates: Latest features delivered seamlessly
- 24/7 Access: Service available around the clock
Service Access & Activation
Access to Stashy services is provided through different methods depending on the plan and features.
Free Plan Access
- Installation: Simply install the extension from Chrome Web Store
- Immediate Access: All free features available instantly
- No Registration: Basic features work without account creation
- Local Storage: Data stored locally on your device
Premium Plan Activation
- Payment Processing: Features activated within minutes of successful payment
- Account Verification: Email verification may be required for some features
- API Access: Premium AI features activated automatically
- Cloud Sync: Cloud synchronization enabled upon activation
- Priority Support: Enhanced support access granted immediately
Service Synchronization
- Cross-Device Access: Premium features sync across all your devices
- Real-Time Updates: Changes reflected immediately across platforms
- Backup & Restore: Data automatically backed up to your cloud storage
- Seamless Experience: Consistent experience across all installations
Delivery Timeline
Our digital delivery system ensures rapid access to all services and features.
Immediate Delivery (0-5 minutes)
- Free Extension: Available immediately upon installation
- Premium Activation: Features unlocked within 5 minutes of payment
- Account Setup: Basic account features accessible instantly
- Local Features: Note-taking and highlighting work immediately
Quick Setup (5-15 minutes)
- Cloud Integration: Google services connection setup
- AI Service Setup: API key configuration and testing
- Data Migration: Importing existing data from other services
- Custom Configuration: Personalizing settings and preferences
Extended Setup (15 minutes - 24 hours)
- Email Verification: Account verification for enhanced security
- Payment Verification: Additional verification for high-value transactions
- Enterprise Setup: Custom configurations for business accounts
- Technical Support: Assisted setup for complex configurations
Service Availability
Stashy strives to provide consistent, reliable service availability across all supported platforms and regions.
Uptime & Reliability
- Target Uptime: 99.9% service availability
- Local-First Design: Core features work offline
- Redundant Systems: Multiple backup systems ensure reliability
- Monitoring: 24/7 system monitoring and alerts
Maintenance & Updates
- Scheduled Maintenance: Planned maintenance during low-usage periods
- Advance Notice: 48-hour notice for planned maintenance
- Rolling Updates: Seamless updates with minimal disruption
- Emergency Fixes: Critical issues addressed immediately
Technical Requirements
To ensure optimal service delivery, certain technical requirements must be met.
Browser Requirements
- Chrome Browser: Version 88 or later (recommended: latest version)
- Firefox Support: Version 85 or later (beta availability)
- Edge Support: Chromium-based Edge 88 or later
- Extensions Enabled: Browser must allow extension installation
Internet Connection
- Basic Features: Work offline after initial setup
- AI Features: Require stable internet connection
- Cloud Sync: Periodic internet access for synchronization
- Minimum Speed: 1 Mbps for optimal performance
System Requirements
- Operating System: Windows 10+, macOS 10.14+, Linux (Ubuntu 18.04+)
- RAM: Minimum 4GB (8GB recommended for heavy usage)
- Storage: 100MB free space for extension and data
- Permissions: Browser permissions for storage and network access
Delivery Issues & Support
If you experience any issues with service access or delivery, we provide comprehensive support to resolve them quickly.
Common Delivery Issues
- Installation Problems: Extension fails to install from Chrome Web Store
- Activation Delays: Premium features not activated after payment
- Sync Issues: Data not synchronizing across devices
- Access Problems: Unable to access premium features
Troubleshooting Steps
- Browser Restart: Close and reopen browser to refresh extension
- Extension Reload: Disable and re-enable the extension
- Cache Clear: Clear browser cache and cookies
- Permissions Check: Verify all required permissions are granted
Support Resolution
- Response Time: Initial response within 24 hours
- Priority Support: Premium users receive priority assistance
- Remote Assistance: Screen sharing support for complex issues
- Escalation Process: Technical issues escalated to development team
Geographic Restrictions
Stashy aims to provide global service availability, but some restrictions may apply based on local laws and technical limitations.
Supported Regions
- Global Availability: Service available in most countries worldwide
- Chrome Web Store: Available wherever Chrome Web Store is accessible
- Payment Processing: Supports major international payment methods
- Multi-Language: Interface available in multiple languages
Potential Restrictions
- Legal Compliance: Service may be restricted in regions with conflicting laws
- Payment Limitations: Some payment methods may not be available in all regions
- AI Service Access: Third-party AI services may have regional restrictions
- Government Blocks: Service may be inaccessible in regions with internet restrictions
Regional Considerations
- Data Residency: Data stored according to regional privacy laws
- Currency Support: Pricing displayed in local currencies where possible
- Time Zones: Support hours adjusted for major time zones
- Local Partnerships: Working with regional partners for better service